TraderZone offers three subscription plans:

• Edge – Includes full access to all TraderZone features, plus Forex & Gold trading signals.
• Prime – Includes full access to all TraderZone features, plus Cryptocurrency trading signals.
• Elite – Includes full access to all TraderZone features, plus Forex, Gold, and Cryptocurrency trading signals.

All plans include the complete TraderZone trading journal, AI Coach, AutoSync, analytics, reports, Daily Strategy, Notebook, and all other platform features. The primary difference between the plans is the type of trading signals included.

For a detailed comparison of all plans, please visit our Pricing page.

Depending on your plan, you may receive access to:

• Trading Journal
• AutoSync
• AI Coach
• Performance Reports
• Advanced Analytics
• Daily Strategy
• Notebook
• Real-time Trading Signals
• Priority Support
• Additional premium features

For a complete comparison, please visit our Pricing page.

Yes. You may upgrade your subscription at any time through your account settings. Any changes to your subscription will take effect according to your current billing cycle.

Yes. You may cancel your subscription at any time through your account settings. After cancellation, your subscription will remain active until the end of your current billing period. No further recurring payments will be charged unless you choose to renew your subscription.

TraderZone currently accepts secure online payments through Stripe, supporting most major credit and debit cards. Additional payment methods, including cryptocurrency payments, may be introduced in future updates.

No. All subscription payments are final and non-refundable. Please take advantage of our 7-day free trial to evaluate TraderZone before purchasing a subscription.

Yes. Your TraderZone account can be accessed from multiple supported devices, including desktop and mobile, using the same login credentials. Your trading data, journal, and settings are automatically synchronized across your devices.

Yes. TraderZone supports multiple trading accounts under a single subscription. You can connect accounts from supported brokers and trading platforms, including multiple MT4, MT5, and cTrader accounts where supported.

All connected accounts are automatically consolidated into a single analytics system, allowing you to:

• View your overall trading performance across all accounts.
• Analyze combined statistics and reports.
• Compare performance between different brokers, strategies, and asset classes.
• Manage your entire trading portfolio from one dashboard.

Yes. Your trading history, journal entries, notes, strategies, and analytics remain associated with your TraderZone account. If you upgrade or downgrade your subscription, your existing data will be preserved. Access to certain premium features may depend on your current subscription plan.

The TraderZone Trading Journal is a professional trading performance platform designed to automatically record, organize, and analyze your trading activity. It allows you to review every trade, monitor your performance over time, identify strengths and weaknesses, improve your discipline, and make data-driven decisions using advanced analytics and AI-powered insights.

TraderZone supports all brokers that use:

• MetaTrader 4 (MT4)
• MetaTrader 5 (MT5)
• cTrader

If your broker uses one of these trading platforms, you can connect your account using AutoSync. If your broker is not currently supported, you can still use TraderZone by importing your trading history manually or by adding trades individually using the Add Trade feature.

Yes. TraderZone allows you to import your trading history using supported account statements from compatible trading platforms. You can also manually record individual trades using the Add Trade feature if you prefer not to use AutoSync.

Yes. You can edit imported trades to add or update information such as:

• Trade notes
• Trade tags
• Strategy information
• Entry and exit reasons
• Emotions
• Mistakes
• Lessons learned

Core trading information synchronized directly from your broker may be protected to preserve the accuracy of your trading records.

Yes. Every trade includes a dedicated notes section where you can record your market analysis, trading decisions, lessons learned, and any observations that may help improve your future performance.

Yes. You can attach screenshots to your trades, allowing you to save chart setups, technical analysis, entry points, exit points, or any other visual information related to your trading decisions.

TraderZone provides several performance reports, including:

• Overall Performance Summary
• Profit & Loss Report
• Trading Activity Report
• Risk Management Report
• Strategy Performance Report
• Symbol Performance Report
• Time-Based Performance Analysis
• AI Performance Insights

Reports are designed to help you identify patterns and improve your trading over time.

TraderZone includes 30+ interactive performance charts, covering every aspect of your trading activity. Examples include:

• Equity Growth
• Profit & Loss
• Win Rate
• R-Multiple Distribution
• Performance by Symbol
• Performance by Strategy
• Performance by Weekday
• Performance by Month
• Performance by Trading Session
• Expectancy Analysis
• Risk-to-Reward Analysis
• Holding Time Analysis
• Trading Volume
• Currency Distribution

Additional charts may be introduced in future updates.

TraderZone calculates a wide range of trading statistics, including:

• Total Profit & Loss
• Net Profit
• Gross Profit
• Gross Loss
• Win Rate
• Profit Factor
• Average Winning Trade
• Average Losing Trade
• Risk-to-Reward Ratio
• Expectancy
• Average R-Multiple
• Largest Win
• Largest Loss
• Average Holding Time
• Total Number of Trades
• Winning and Losing Streaks
• Best and Worst Trading Days
• Best and Worst Trading Months
• Performance by Symbol
• Performance by Strategy
• Performance by Session
• Performance by Asset Class
• Commissions
• Swaps
• Trading Fees

These statistics are automatically updated as your trading history grows.

Yes. TraderZone combines all your connected trading accounts into a single analytics system, allowing you to monitor your overall performance across multiple brokers and trading platforms from one dashboard.

Yes. Using the Add Trade feature, you can manually create trades that were not imported automatically. This is useful for tracking simulated trades, historical trades, or trades from unsupported platforms while keeping all of your trading history in one place.

No. TraderZone is a trading journal and analytics platform only. It never opens, closes, or modifies your trades. AutoSync simply reads your trading history to import your completed and active trades into your journal for analysis. Your trading account remains fully under your control — granting AutoSync access does not give TraderZone the ability to execute trades on your behalf.

TraderZone supports 700+ brokers through AutoSync or statement import. To check whether your broker is supported, please visit our Broker Support page, where you can search by broker name and view the available integration methods.

TraderZone currently supports:

• MetaTrader 4 (MT4)
• MetaTrader 5 (MT5)
• cTrader

Additional trading platform integrations may be introduced in future updates.

Yes. TraderZone supports MT4 accounts through AutoSync and manual statement imports. Please visit our Broker Support page to verify whether your MT4 broker is supported.

Yes. TraderZone supports MT5 accounts through AutoSync and manual statement imports. You can search your broker on our Broker Support page.

Yes. TraderZone supports cTrader accounts through AutoSync and manual statement imports. Please refer to our Broker Support page to see whether your broker is supported.

AutoSync automatically imports your trades into TraderZone without requiring you to upload statements manually. Once your trading account is connected, TraderZone periodically synchronizes your trading history, allowing your journal, reports, analytics, and AI Coach to stay up to date automatically.

Yes. TraderZone uses secure encrypted connections when communicating with supported trading platforms. AutoSync is read-only, meaning it only imports your trading data for analysis. It cannot open, modify, or close trades, and it cannot perform any actions on your trading account.

TraderZone only requests the permissions necessary to synchronize your trading history and generate analytics. It never requests permission to execute trades or manage your trading account.

There are several possible reasons:

• Your broker may not currently be supported.
• The broker may operate under a different company or brand name.
• The broker may use a trading platform that TraderZone does not yet support.

If you cannot find your broker, please contact our support team. We continuously expand our list of supported brokers and platforms.

Yes. If your broker is not supported through AutoSync, you can manually import your trading history using supported account statements. You can also manually add trades using the Add Trade feature.

TraderZone periodically synchronizes your trading account throughout the day to keep your journal, reports, statistics, and AI insights up to date. The exact synchronization frequency may vary depending on the connected trading platform and broker.

Yes. You can connect multiple supported trading accounts to a single TraderZone account. Your connected accounts are consolidated into one analytics system, allowing you to monitor your overall trading performance across different brokers, platforms, and strategies from a single dashboard.

AI Coach is TraderZone's intelligent trading assistant that analyzes your trading behavior, performance, and decision-making to help you become a more disciplined and consistent trader. Rather than focusing on individual trades alone, AI Coach looks for long-term patterns across your trading history and provides personalized feedback based on your actual performance.

AI Coach analyzes information from your trading journal, including:

• Trading history
• Performance statistics
• Win and loss patterns
• Risk management
• Position sizing
• Trading sessions
• Symbols traded
• Daily Strategy answers
• Overall trading consistency

It combines this information to identify strengths, weaknesses, recurring mistakes, and opportunities for improvement.

Before each trading session, TraderZone asks you to complete your Daily Strategy. After your trading session ends, AI Coach compares what you planned with what actually happened. For example, it can identify situations such as:

• You planned to stop after reaching your daily loss limit but continued trading.
• You intended to risk only 1% per trade but exceeded your risk.
• You planned to take only three trades but executed ten.
• You expected a ranging market but traded as if it were trending.

By comparing your intentions with your actual behavior, AI Coach helps improve discipline rather than simply measuring profitability.

Yes. AI Coach is designed to detect recurring behavioral patterns, including:

• Revenge trading
• Overtrading
• Increasing position size after losses
• Moving stop-losses
• Closing winning trades too early
• Letting losing trades run too long
• Ignoring your trading plan
• Inconsistent risk management
• Emotional trading

The longer you use TraderZone, the more accurately AI Coach can identify recurring habits.

Yes. Based on your trading history and Daily Strategy, AI Coach provides practical recommendations such as:

• Improving risk management
• Reducing overtrading
• Increasing trading discipline
• Optimizing position sizing
• Identifying your most profitable trading sessions
• Finding your strongest trading strategies
• Highlighting your best-performing symbols
• Improving trade execution consistency

Recommendations are based on your own trading data rather than generic trading advice.

No. AI Coach is an educational and analytical tool. Its insights are based on your trading history and behavior and are intended to help you review and improve your trading performance. AI Coach does not provide financial, investment, or trading advice and should not be relied upon as a recommendation to buy or sell any financial instrument.

No. AI Coach does not predict future market movements or guarantee profitable trades. Its purpose is to help you become a better trader by improving your decision-making, discipline, and risk management using your historical trading data.

Yes. As your trading journal grows, AI Coach gains a deeper understanding of your trading style, habits, strengths, and weaknesses. This allows it to generate increasingly personalized insights and recommendations based on your own trading behavior over time.

No. Your trading strategy remains entirely your own. AI Coach does not replace your strategy or make trading decisions for you. Instead, it helps you execute your strategy more consistently by identifying behavioral mistakes, measuring your performance, and highlighting areas where you can improve.

TraderZone provides professionally analyzed trading signals designed to help traders identify potential market opportunities. Signals include:

• Entry Price
• Stop Loss
• Take Profit levels
• Trade Direction (Buy/Sell)
• Risk-to-Reward Ratio
• Trade Commentary
• Market Analysis

Signals are intended to support your trading decisions and should always be used together with proper risk management.

TraderZone currently provides signals for:

• Forex
• Gold
• Cryptocurrencies

Additional markets may be introduced in future updates.

Yes. Forex signals are available to subscribers of the Edge and Elite plans.

Yes. Gold signals are included with the Edge and Elite plans.

Yes. Cryptocurrency signals are available to subscribers of the Prime and Elite plans.

TraderZone delivers all real-time trading signals directly through the TraderZone mobile application using instant push notifications. To receive signals in real time, you must:

• Download the TraderZone mobile app from the TraderZone website, the Apple App Store, or the Google Play Store.
• Sign in using your TraderZone account.
• Enable push notifications on your device.

Signals are not delivered by email. Real-time notifications are available exclusively through the TraderZone mobile app.

Yes. Real-time trading signal notifications are only available through the TraderZone mobile application. Without the mobile app installed and notifications enabled, you will not receive instant signal alerts. The mobile app is available for both iOS and Android devices.

Yes. Depending on your subscription plan, you will only receive signals for the markets included in your plan. You can also manage your notification preferences within the TraderZone mobile app.

The number of signals varies depending on market conditions. Rather than sending a fixed number of alerts, TraderZone focuses on delivering high-quality trading opportunities when they meet our analysis criteria. Some days may generate more signals than others.

Trading signals are included with every TraderZone subscription, but the available markets depend on your plan:

• Edge – Forex & Gold signals
• Prime – Cryptocurrency signals
• Elite – Forex, Gold, and Cryptocurrency signals

TraderZone aims to provide high-quality trading opportunities based on professional market analysis. However, no trading signal can guarantee profits or predict market movements with complete accuracy. Financial markets involve risk, and all trading decisions remain the responsibility of the trader.

Yes. You can enable or disable push notifications at any time through:

• The notification settings within the TraderZone mobile app.
• Your device's notification settings.

Disabling notifications will stop real-time signal alerts, but you can still access all available signals by opening the TraderZone mobile app.

No. TraderZone does not automatically execute trades or connect signals directly to your broker. All signals are provided for informational purposes only. You remain in full control of your trading decisions and must manually review and execute any trade you choose to take.

If you forgot your password, you can reset it anytime through the Forgot Password option.

• On the website: Go to the Forgot Password page and follow the instructions to create a new password.
• In the app: Tap Forgot Password on the login screen and complete the password reset process.

You will receive instructions to verify your account and set a new password.

You can change your password anytime from your account settings.

• On the website: Go to the Change Password page.
• In the app: Open your account settings and select Change Password.

Follow the instructions to create your new password.

If you do not receive a verification or password reset email:

1. Check your Spam/Junk folder.
2. Make sure you entered the correct email address.
3. Wait a few minutes and try again.

If you still do not receive the email, contact TraderZone Support for assistance.

If your trades are not syncing:

• Check that your trading account connection is active.
• Confirm that your broker or trading platform credentials are correct.
• Make sure your internet connection is stable.
• Try reconnecting your trading account.

If the issue continues, contact Support and include details about your broker, platform, and the problem you are experiencing.

If you are not receiving TraderZone notifications:

1. Open the TraderZone app and make sure notification permissions are enabled.
2. Tap Allow Permission if notification access has not been granted.
3. Check that your internet connection is working properly.
4. Make sure notifications are enabled in your device settings.

If notifications are still not working, contact Support with your device type and app version.

If the TraderZone app crashes:

• Restart the app and try again.
• Check that you are using the latest version of the app.
• Restart your device if the issue continues.
• Make sure your internet connection is stable.

If the crash persists, please report the issue through our Report a Bug page and include any relevant details or screenshots.

If the TraderZone website feels slow:

• Check your internet connection.
• Refresh the page and try again.
• Clear your browser cache or try a different browser.
• Make sure your browser is updated to the latest version.

If the problem continues, please contact Support and provide details about the issue.

You can contact TraderZone Support through the Support page:

• On the website: Open the Support page from the main menu.
• In the app: Go to the Support section.

Our support team will review your request and respond as soon as reasonably possible.

If you find a bug or unexpected behavior, please report it through our Report a Bug page. When submitting a report, include as much information as possible, such as:

• A description of the issue
• Steps to reproduce the problem
• Your device and operating system
• Screenshots or screen recordings (if available)

Providing detailed information helps us investigate and resolve issues faster.